ROSÉ ABAYA

We are committed to delivering our premium modest wear to you in a timely and efficient manner. Our shipping policy is designed to provide clear, transparent information on how we handle shipments, ensuring a smooth shopping experience.

Shipping Options and Delivery Times:

Standard Shipping: Please allow 3-5 business days for order processing and an additional 5-7 business days for delivery.

Express Shipping: For faster delivery, express shipping is available with a delivery time of 2-3 business days after order processing. Additional charges apply.

Shipping Costs:
Shipping costs are calculated based on the weight of the order and the delivery location. For your convenience, shipping costs will be displayed at checkout before the final order confirmation.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package.

Important Shipping Information

Please double-check that you have entered the correct shipping address at checkout. Once your package is shipped, we can no longer make changes or be responsible for incorrect addresses resulting in lost or undelivered packages.

If you have any questions, feel free to contact our customer support team.

REURN/ REFUND POLICY

At ALEENA, We Value Customer Satisfaction. We're committed to ensuring you are completely happy with your purchases.

14-Day Return Policy: If you're not satisfied for any reason, you have 30 days from the date of purchase to return items for a full refund. Items must be unused, in their original condition, and with all original tags and packaging. Contact us to start the return process.

Quick Refunds: Refunds are processed within 7 business days after we receive your returned item.

Exchanges: The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Questions? Contact our customer service team. We're here to help!